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baseNode vs Wati
Wati: SMB team inbox and automation. Information from public pages and review sites, October 2026.
Wati
Paid plans from about ₹2,199/month on annual billing; reported markup over Meta fees that falls on higher tiers.
Strengths
- Mature shared inbox
- No-code chatbots and click-to-WhatsApp ads
- Large customer base worldwide
Common complaints
- Pricing described as complex; every add-on is chargeable
- Markup rates are not published on the pricing page
- Complaints about cancelling and continued charges
Ratings: G2 about 4.6; Trustpilot about 3.4 to 3.9
baseNode
Early access. Plans from free; see pricing.
- Meta fees
- Passed through at cost, shown with GST before every send
- Compliance
- Consent ledger, STOP handling and a 24-hour frequency cap
- Agencies
- Client workspaces with your own per-message margin
- AI
- Off by default; bring your own key and a spend cap
- Stores
- Shopify, WooCommerce and Wix via signed webhooks
Which should you choose?
Choose Wati if
You want a long-established inbox and already budget for per-message markup.
Choose baseNode if
You want Meta fees at cost with the total shown before you send, consent and quality protections built in, and a white-label path for agencies.
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Ready to try baseNode?
Free to start. Connect a number when you're ready.