Answer, qualify and route chats automatically.
Build a chatbot from steps: messages, buttons, questions, conditions and hand-off to your team. Test it in a simulator, then switch it on. When a teammate replies, the bot steps back.
What you get
Ready-made starters
Welcome menu, lead capture, FAQ, appointment request and an AI helper to edit.
Buttons and lists
Up to three reply buttons, or a list of up to ten options.
Collect answers
Ask for a name, email, number or order ID, validate it, and save it on the contact.
Test before you go live
A chat simulator runs your flow without sending anything.
Human hand-off
Pause the bot, assign the chat, and let your team take over.
Optional AI step
Answer from your knowledge base with your own key, with a fallback path.
How it works
- 1Pick a starter or start from scratch
- 2Edit steps and test in the simulator
- 3Go live; a teammate's reply pauses the bot
More features
Team inbox
One shared inbox for every WhatsApp chat.
Broadcasts & campaigns
Send to thousands. See the cost first.
Store automations
Orders and carts message customers for you.
Ready to try baseNode?
Free to start. Connect a number when you're ready.